Delivery times
Most accessories in our webshop are available from stock. An indication of the delivery times of our products is listed under the order button of each product. We strive to ship items that are available from stock within 1-2 business days.
Some products have a specific delivery time listed because, for example, we stock the parts but assemble the item to order.
For custom orders, we will always contact you briefly about the delivery time.
Note: When it says "backordered" on your order confirmation, it means that the product will be shipped as soon as it is back in stock.
Our shipping partners
We prefer to ship our packages via GLS because we have the best experience with it. Do you really want to use another shipping company? Please contact us before you place your order or indicate it in the comments field in the ordering process. We always try to send parcels within Eindhoven via bicycle couriers.
Order confirmation + track & trace
After payment you will receive an email confirmation of your order and after shipment you will receive a track & trace code via Sendcloud, GLS or Fietskoeriers. If you do not receive these mails, please check your spam folder!
Shipping costs within NL
We offer free shipping within the Netherlands from €75 euro, on all accessories & lighting. Because we often deliver furniture personally, furniture shipping costs are calculated per order. In that case, please contact us before or after ordering. As an indication: we charge €0,50 per km from Eindhoven and we always try to combine several deliveries.
Shipping costs within EU
We offer free shipping of accessories & lighting to Belgium, France, Germany, Luxembourg & Denmark from €150. Shipping costs for furniture are calculated per order. In that case, please contact us before or after order.
For all other countries within the EU, shipping costs are automatically calculated at checkout.
Shipping costs outside EU
We usually ship orders from countries outside the EU via FedEx. Shipping costs for these deliveries are calculated and billed separately. There are no 'standard' shipping rates available for these countries. Please contact us for an indication before or after ordering.
Order pickup at Vij5
It is also possible to pick up your order yourself at our shop at Hallenweg 1E in Eindhoven. Of course we will not charge you for shipping costs. Check this option in the ordering process, and we will contact you as soon as your order is ready for you.